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CIO Network
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Should IT Interact With Real External Customers
Chuck Musciano
writes "...IT, in turn, provides tools, processes, and systems that meet those internal business requirements as cheaply and effectively as possible... would never have IT participate in an external customer relationship without..."
Why Classic Market Data is Just Not That Useful
Andrew McAfee
writes "...I want to be clear: I believe that in many if not most situations business decision makers are well-served by the kinds of information served up by computers. But in at least some cases they’re not. Companies that do a good job of figuring out which cases these are will have an edge over..."
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