A Common ROI Mistake is to Focus on Measurements vs Assumptions

Sat, 31 Jul 2010 00:28:07 GMT

Bill Crowell writes "...one of the most common mistakes people make in applying ROI methodologies is to focus on the measurements themselves and not the underlying assumptions surrounding the cash flow forecasts that produce the ROI. Here is an example...When I was the CIO for the Department of Human Services (DHS) in Oregon, we initiated a state wide data center consolidation project. Seventeen agencies participated and..." more

CIOs Balancing Act Between Tactical Requirements and Strategic Focus

Fri, 02 Jul 2010 19:15:35 GMT

Bill Crowell writes "...the starting point is to assure that your direct reports have the requisite skills to provide top quality IT services and to do this is in a way that reflects a high level of customer service...One approach to getting there is to create a small group of analyst that have strong business and IT backgrounds and imbed them in the line organizations. These analysts should..." more